Data deletion
How to ask Powrx to delete your data, and how to follow your request.
Last updated: 8 November 2026
Follow a deletion request
If you have a Powrx account
- Write to info@prof.business from your account's email with the subject "Data deletion request".
- We verify your identity, delete your account and its data within 30 days and confirm by email. Agency owners can export their clients' data first.
If you contacted a business that uses Powrx
- To stop marketing messages at once: send "STOP" (or «إيقاف») in the WhatsApp chat; every message stops and you are removed from ad audiences.
- To delete your data: ask the business, or write to info@prof.business with your mobile number and the business name; we carry it out with the business within 30 days.
If you connected Facebook or Instagram
- Remove the Powrx app in Facebook settings (Settings → Apps and websites) and choose to request data deletion.
- We receive the request automatically, revoke the permissions you granted and delete the related tokens, and give you a confirmation code to follow the request here.
What we may keep
We may keep a record that consent was withdrawn or deletion was carried out (without your personal data), and what the law requires us to keep, until that period ends. Encrypted backups roll over within 14 days.